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The latest reports from users having issues in Port Arthur come from postal codes 77642.
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
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What isn't working?
Please let us know what issue you are experiencing with Cox:
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In the last three months, how would you rate Cox?
2.02 out of 5 38,921 ratings
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Problems in the last 24 hours in Port Arthur, Texas
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Port Arthur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Cox users through our website.
Internet (71%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (4%)
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Phone (1%)
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Live Outage Map Near Port Arthur, Jefferson County, Texas
The most recent Cox outage reports came from the following cities:Port Arthur and Nederland.
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| City | Problem Type | Report Time |
|---|---|---|
 Port Arthur | Internet | |
| Nederland | Internet | |
| Port Neches | Internet | |
| Port Neches | Internet | |
| Nederland | Internet | |
| Groves | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Cox Issues Reports
Latest outage, problems and issue reports in social media:
- MrsSparkle (@sharlisa2001) reported
@CoxComm everyday single day the services are crappy. Pay the bill on time every month and every day the service goes down EVERYDAY. Called about it and received crappy customer service. WHAT GIVES
- BDE Global Trading (@BdeGlobal) reported
Worst run cable company there is goes to @CoxComm
- Stereo Sean (@StereoSean) reported
@CoxHelp @CoxComm 15 years with you and no one at your company could think to get me an answer of WHAT was happening let alone a ballpark timeline for restoration of services. 90+ hours of downtime in a week. Absolute worst I've ever been treated by @CoxComm. Thanks for the lost income.
- Steve Leonard (@stevetleonard) reported
Hi @Ask_Spectrum — @CoxComm is San Diego has TERRIBLE service and even worse customer service. Can you do better? Asking for THOUSANDS AND THOUSANDS of friends.
- Cody Stewart🎃🕸 (@TruWarlord) reported
@CoxComm is the worst ISP I have ever had. Ive been dealing with extreme packet loss since February. Which has caused me to stop streaming and REALLY hindered my online gaming/uploading. They basically told me that since they can’t figure it out, its not their problem anymore. 😡
- Stereo Sean (@StereoSean) reported
@CoxComm Token technical response: "Please bear with us. We are working on the issue." No, I won't be doing that. AT&T will be here in the morning.
- Mr. 72 in 6 (@N0tJ3rP13) reported
@CoxHelp y’all service sucks in Louisiana step ya game up bums
- haley (@xohaleynichole) reported
At work just trying to finish out my shift and of course @CoxComm has another outage. So now I get to sit here and listen to this entire hotel complain because nobody can get on the internet. This is at least the 2nd time in a week we’ve had this happen. 🤬
- Heavy Metal Chris (@Altargize) reported
It shouldn’t be called an outage if you are doing it on purpose. @CoxComm so over this, I pay way to much every month for bad service. @googlefiber please open up shop in Vegas.
- Matthew Smith (@Smitherz08) reported
Hey @CoxHelp, why when I contact Cox do they ask me about your connection problems? Shouldn’t that be the other way around? Thanks for the 6 dollar credit for the last 2 months of awful stability. I can see how much you value your customers.👍🏻🙄
