Boston Logan International Airport [BOS] - Ultimate Terminal Guide (2024)

Boston Logan International Airport (BOS) handled 42 million passengers in 2019, with almost 10% of that traffic coming from international flights.

For such a busy airport, it’s not that big, covering just 1,700 acres (the second-smallest footprint of the 20 busiest U.S. airports).

BOS is a transatlantic hub for Delta Air Lines and a focus city for JetBlue.

Quick Information

Airport: Boston Logan International Airport (BOS)
Terminals: 4 terminals — A, B, C, and E
Airport Address: 1 Harborside Dr., Boston, MA 02128
Distance From Downtown Boston: Approximately 3 miles (5 km)
Website: massport.com
Phone Number: 800-235-6426
Destinations Served: 100 domestic and international
Number of Daily Flights: 1,200
Flight Information: Departures and arrival information can be viewed online.

BOS Terminal Map

Airlines Operating From BOS

Terminal A

Terminal B

Terminal C

Terminal E

BOS Airport Terminals

Boston Logan International Airport consists of 4 terminals — A, B, C, and E — which are situated at the north, south, and east points of the airport.

A loop leads off from I-90, providing vehicle access to all of the terminals and parking garages that are located opposite the terminals.

The terminals are all connected by walkways, some within the secure area and some outside of the secure area.

Terminal A

Level 2 — Ticketing and Gates

Delta Air Lines and WestJet operate flights at Terminal A from both the main terminal and a satellite concourse connected to the main terminal by an underground walkway.

Terminal A’s main building has 11 gates numbered A1 to A11, a few shops and restaurants, and a Delta Sky Club.

SatelliteConcourse

The satellite terminal is accessible through a long underground tunnel with moving walkways. The satellite terminal has 10 gates numbered A13 to A22.

The concourse has a good selection of shops and restaurants mostly located at the entrance of the concourse, including a Starbucks and duty-free store, and a Delta Sky Club can be found before reaching gate A18.

Level 1 — Baggage Claim and Ground Transportation

Terminal A arrivals are on the lower level with access to ground transportation outside.

Terminal B

Level 2 — Check-in and Gates

Terminal B operates domestic flights only and has a U-shaped layout with parking inside of the U and departure gates around the outside.

Terminal B has 39 gates numbered B1 to B12, B14 to B31, B31A, B32 to B35, B35A, and B36 to B40. The terminal has 2 security checkpoints depending on whether passengers are departing from the north or south side.

An American Airlines Admirals Club is based on the south side of the terminal and a United Club is on the northeast side. The Chase Sapphire Lounge by The Club is located near gates B39 and B40. Both sides have a good selection of shops and restaurants, including 2 Legal Sea Foods, 3 Starbucks, and 3 Dunkin’.

Level 1 — Baggage Claim and Ground Transportation

Ground transportation is available on the lower level, outside of both the north and south sides of the terminal. Some services are curbside and others require passengers to use the crossing into the central reservation.

Terminal C

Level 2 — Ticketing and Gates

Terminal C operates domestic and international flights and is an X shape, with the ticketing area in the center and departure gates along the 4 legs.

Terminal C has 31 gates numbered C8 to C12, C14 to C34, C36, and E1, E1A, E2, and E3. Shops and restaurants are located all over Terminal C departures, so you won’t need to stray far to grab a bite before your flight, and The Lounge is located in the northwest leg.

Level 1 — Baggage Claim and Ground Transportation

Arrivals are on the lower level of Terminal C, as well as access to ground transportation services.

Terminal E

Levels 2 and 3 — Ticketing and Gates

Terminal E is the main international terminal at BOS.

Ticketing is located on level 3 of Terminal E, along with departure gates E4 to E12. The other 4 gates — E1, E1A, E2, and E3 — are located on the second level in the connector to Terminal C.

The terminal has 2 security checkpoints — 1 located in the central area of the terminal, and the other is located in the connector to Terminal C. There are plenty of shops and restaurants dotted around the concourse, with just a few located in pre-security.

Opposite gate E11 are elevators that lead to lounges for British Airways, Lufthansa, Emirates, and Virgin Atlantic.

Level 1 — Baggage Claim and Ground Transportation

Arrivals are on the lower level of Terminal E with access to ground transportation services.

Inter-terminal Transportation

Airport Shuttle Bus (Outside the Secure Area)

BOS has airport shuttle buses that operate to and from terminals, the rental car center, and the airport station. You can hop on 6 bus routes operating approximately every 5 to 6 minutes:

• Bus 11:All terminals (operates daily from 9 a.m. to 8 p.m.)
• Bus 22: Terminals A and B to the airport station and rental car center (operates daily from 9 a.m. to 8 p.m.)
• Bus 33: Terminals C and E to the airport station and rental car center (operates daily from 9 a.m. to 8 p.m.)
• Bus 55: All terminals to the airport station and rental car center (operates early morning and late evening off-peak hours)
• Bus 66: All terminals to the airport station, Logan Office Center, and Water Transportation Dock
• Bus 88: All terminals and economy parking garage

Walking (Outside the Secure Area)

The following terminal connections can be made by utilizing walkways outside of the secure area:

• Terminal E to Terminal A
• Terminal E to Terminal B
• Terminal E to Terminal C
• Terminal B and Terminal C

Walking (Inside the Secure Area)

Passengers with connecting flights between Terminal C to Terminal E can walk inside the secure area. This excludes passengers arriving on international flights, as they will need to clear Immigration and Customs on arrival, which puts them outside of the secure area.

Security and Customs at BOS

BOS has 7 security checkpoints — 2 in Terminal A, 2 in Terminal B, 1 in Terminal C, and 2 in Terminal E. Security checkpoints open approximately 1 hour before the first flight departure.

Immigration and Customs is located in Terminal E where the majority of international flights arrive.

Hot Tip:Did you know BOS ranks in the top 5 airports for best security wait times?

TSA PreCheck

There are dedicated TSA PreCheck lanes at BOS and eligible passengers can utilize this service for expedited security clearance.

BOS also has a TSA PreCheck Enrollment Center located on the arrivals level of Terminal A, so conditionally-approved applicants can arrange their interview when they next arrive at BOS.

The Enrollment Center is open Monday through Friday 8:30 a.m. to 11:30 a.m. and 12 p.m. to 5 p.m.

Global Entry

BOS participates in the Global Entry programand has kiosks in Terminal E for eligible passengers who have enrolled in the program. Applicants that need to arrange an interview can do so at BOS as the airport has a Global Entry Enrollment Center on the arrivals level of Terminal E. The Enrollment Center is open Monday through Friday 7 a.m. to 3 p.m.

Hot Tip:Looking to find out more about Global Entry? Here’s a list of the most frequently asked questions about Global Entry along with our expert answers to help.

Mobile Passport

BOS also accepts Mobile Passport Control for U.S. citizens looking for expedited entry into the U.S.

For faster processing, passengers need to complete the “new trip” section within the app on arrival at BOS and present the electronic receipt to a CBP agent.

CLEAR

There are dedicated CLEAR security program lanes at the Terminal A, Terminal B, and Terminal E security checkpoints. These are open daily from 4 a.m. to 7:30 p.m. in Terminal A and 4:30 a.m. to 6 p.m. in Terminal B. CLEAR enrollment is also possible during these times.

BOS Airport Lounges

Of the 12 lounges located at Boston Logan, 5 offer passengers the ability to purchase a day pass. The other lounges are reserved exclusively for premium cabin passengers or eligible frequent flyer members.

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* Hours are subject to change without notice. Lounge access may be restricted at times due to capacity.
** Day pass for any passenger. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs.

Hot Tip: Want to avoid paying the day-pass fee for airport lounges? Read about the best credit cards for lounge access.

Priority Pass Access

Subject to availability, Priority Pass holders can access The Lounge or the Air France Lounge and selected members can use their membership to receive a discount at Stephanie’s open daily from 2 p.m. to 30 minutes before the last departure, located at Terminal B.

Primary cardmembers and authorized users with the Chase Sapphire Reserve card, J.P. Morgan Reserve Card, or The Ritz-Carlton™ Credit Card who have activated their complimentary Priority Pass lounge access can enter the Boston Sapphire Lounge by The Club. Chase Sapphire Reserve cardholders and J.P. Morgan Reserve cardholders may bring up to 2 guests per Priority Pass membership card, per visit, for free, and additional guests for $27. Ritz-Carlton cardholders may bring unlimited guests at no charge. There’s no additional charge for children under 2. Priority Pass members without a Chase Sapphire Reserve card, J.P Morgan Reserve card, or Ritz-Carlton card will only be able to enter a Sapphire Lounge by The Club location 1 time at no cost per calendar year and will be charged a $75 entry fee upon each subsequent visit to any location within the Sapphire Lounge by The Club network. Non-Priority Pass members can enter (subject to capacity) for $100 per visit.

If you’re interested in becoming a Priority Pass member, read about the best credit cards with Priority Pass.

Airport Dining and Drinks at BOS

BOS has over 67 restaurants, cafes, and food stations with most situated inside the secure area of each terminal. If you arrive early for your flight, Terminal C has the best selection before clearing security.

See the range of restaurants available and their locations on the airport website.

BOS Airport Wi-Fi and Charging Stations

BOS offers free Wi-Fi throughout all public areas of the airport. To connect, select “BOSWifi” from the available connections.

Charging stations: Charging stations are built into many of the seating areas of each terminal.

Hot Tip: Make sure you’re always connected at the airport with the best mobile Wi-Fi hotspots.

BOS Airport Lost and Found

Passengers must contact the relevant department for where they lost their item:

• Security Checkpoint: Contact TSA at 617-561-2047 or report a lost item using this form
• Customs Hall: Contact Customs and Border Protection at 617-568-1810
• Airplane or Boarding Area: Contact the relevant airline
• Other Public Areas: Visit the lost and found office on the arrivals level between Terminals C and E, call 617-568-7514, or submit a claim

Additional Airport Information

Information Services

Information booths are located near the baggage claim on the arrivals level of all terminals.

Terminal directories are also located throughout the airport to provide information on services and facilities.

Children’s Play Areas

Boston Airport ranked one of the top among the most kid-friendly U.S. airports, and it’s easy to see why as the airport has a children’s play area in 3 of the 4 terminals. Also known as “Kidports,” these play areas have fun climbing structures such as vintage airplanes and an airport control tower.

Children’s play areas are located:

• Terminal A: Near gate A18
• Terminal B: In the retail corridor on the way to gates B30 to B36
• Terminal C: Near gate 25

Baby Facilities

BOS has dedicated nursing rooms or Mamava suites in every terminal. These are located at:

• Terminal A: Next to each restroom inside and outside of the secure area (4 in total)
• Terminal B: Inside the secure area near gates B7, B18, and B37
• Terminal C:Near gate C8
• Terminal E: Near gate E9

Traveling With a Pet

Pet relief areas can be found outside of every terminal on the arrivals level. Within the secure area, pet relief areas are located at:

• Terminal B: Near gate B29
• Terminal C: Near gate C20
• Terminal E: Near gate E7

Duty-Free

BOS has duty-free shopping in every terminal, located at:

• Terminal A: In the satellite concourse, post-security
• Terminal B: In the south concourse, post-security
• Terminal C: Before gates C11 and C12, post-security
• Terminal E: Just after security

Smoking Areas

Smoking is only permitted in designated areas outside of the terminal buildings:

• Terminal A: Outside the east and west ends of both levels
• Terminal B:
  • Level 1 at the east and west ends of the south and north terminal areas
  • Level 2 at the east end of the south terminal area and at the east and west ends of the north terminal
• Terminal C: On level 2 outside of door C102
• Terminal E: None

Prayer

The “Our Lady of the Airways” multi-faith chapel is located in the walkway between Terminals B and C on the lower level.

Money

ATMs can be found inside and outside of the secure area of each terminal. Foreign currency services are located pre and post-security in Terminals A and E, pre-security only at Terminal B, and post-security only at Terminal C.

Luggage Storage

There are no luggage storage facilities at BOS.

Hot Tip: Looking for some activities while you’re in Boston? Check out these fun things to do in Boston and these activities for kids in Boston.

Important BOS Phone Numbers

General Inquiries: 800-235-6426

Lost and Found: 617-568-7514

Parking: 617-946-4440

Travel to and From BOS

Transport Options

Train

The Blue Line subway is the easiest way to get to Downtown Boston or to head northeast to Wonderland. Connections are also possible to the Orange Line at State Street Station for journeys to Back Bay, Fenway Park, and Boston University, and to the Green Line to reach Boston College, Cleveland Circle, or Lechmere.

Trains operate daily from 6 a.m. to 12:30 a.m. and Massport shuttle buses run regularly between the terminals to the airport station.

Buses

The Silver Line SL1 bus service operates from Chelsea to Dudley Square, stopping at BOS. Buses run from outside each terminal, and the journey from the airport to South Station is free (not from South Station to the airport). From here, passengers can connect to Amtrak, Commuter Rail, and the Red Line for Harvard University, Massachusetts General Hospital, and MIT.

The Logan Express offers parking at its bus terminals in Braintree, Framingham, Peabody, and Woburn with passengers then riding direct services to the airport. Parking is $7 per day with journey times from 30 to 45 minutes. Buses arrive and depart to and from all terminals.

There are also several private bus companies that operate from BOS to all over Massachusetts, New Hampshire, and the Northeast.

Shuttle

Private and shared-ride shuttles are available to arrange in advance and the airport recommends several companies.

MBTA Commuter Boat

MBTA ferries operate on weekdays from the commuter boat terminal at Pemberton Point in Hull to BOS. From the airport dock, passengers can ride the shuttle bus (route 66) to their terminal.

Taxi

Passengers can pick up a taxi from the arrivals level outside of each terminal. Taxis to downtown Boston cost anywhere from $25 to $45, not including tolls or gratuity.

Ride Services

Uber and Lyft are authorized ride services that can operate from BOS. Passengers can be dropped off outside of departures on the upper level of each terminal. For Terminals A, C, and E, ride services pick up from the Central Parking Area. For Terminal B, pick up and drop off are on the 2nd level of the Terminal B parking garage.

Directions by Car to BOS

Arriving From Downtown Boston

Various routes are available from the downtown area, but 1 such route is to take Otis Street and Kingston Street out onto Essex Street. Use the right 2 lanes to turn sharp right onto John F. Fitzgerald Surface Road and continue onto Albany Street. Turn left onto South Station Connector and then turn right onto towards I-90 and W/Quincy/Worcester. Merge onto I-90 East and take exit 26 towards Logan Airport.

Arriving From the North

Take I-93 South until junction 24A-24B for MA-1A towards the airport. Keep left to take exit 24B and continue on MA-1A N until the Logan Airport exit.

Arriving From the South

Take I-93 North and keep left following signs for State Route 3 North/Boston. Take exit 20 towards Logan Airport, keep left, and merge onto I-90 East before taking exit 26 for access to the airport.

BOS Airport Parking Information

Official Airport Parking

Terminal Parking

There are 3 terminal parking garages offering convenient access to the terminals with covered moving walkways. As the name suggests, the central parking lot is located in the center of the airport with connector bridges to all terminals.

Terminals B and E also have parking garages that are located outside of each terminal.

Rates are the same across these 3 parking garages:

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Lost ticket fee: Applicable parking fee plus a $5 charge.

All vehicles entering the Terminal B garage are subject to a security check, including a search of the trunk.

Economy Parking

The economy parking lot is located on airport property a little distance from the terminals. Passengers can ride the free shuttle service that runs from all terminals to and from the parking lot every 15 to 20 minutes.

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Lost ticket fee: Applicable parking fee plus a $5 charge

BOS offers priority parking spaces to clean-air vehicles running on alternative fuel and also has electric vehicle parking spaces within each parking garage.

Pick-up or Drop-off Parking

BOS has a cell phone waiting lot located a 5-minute drive from the terminals for friends or family waiting to pick up passengers. The parking lot is free to use for 30 minutes, but vehicles must not be left unattended. The lot is located at the intersection of Hotel Drive and Service Road.

Once the passenger has called for collection, vehicles can proceed to the arrivals level for curbside pick-up.

Alternatively, short-term parking is available in all of the terminal lots for a fee.

Off-site and Hotel Parking

There are a few off-site lots that offer cheap alternative parking compared to the expensive airport day rates. Prices start from $15 per day.

Some are hotels that offer accommodation and parking packages that can be booked on airportparkingreservations.comor similar third-party booking sites.

Parking for Passengers With Disabilities

Parking for disabled passengers is available in all terminal parking garages and the economy parking lot. Shuttle services that serve the economy parking lot are also wheelchair accessible.

Parking Contact Number

General parking inquiries: 617-946-4440

Car Rental at BOS Airport

The car rental center is located on airport property a short distance from the terminals. Shuttle buses operate to and from the car rental center from all terminals on the lower level departing every 5 to 6 minutes.

Hot Tip: Want to avoid paying expensive insurance through the rental company? Find out which are the best credit cards for car rental insurance.

BOS Airport Hotels

There are many hotels in the surrounding area of Boston Airport and 1 hotel — the Hilton Boston Logan Airport — is on airport property.

Hotels range from 2- to 5-stars, catering to a range of budgets, and many offer shuttle services to and from the airport.

BOS Airport Hotels — Sorted by Distance

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Top 3 Hotel Stays Using Points

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From a convenience standpoint, it’s hard to do better than the Hilton Boston Logan Airport. The hotel is attached to the airport via an enclosed walkway, so you can walk from your gate to the check-in desk. Guests can use the business center, indoor pool and gym, and a 24-hour shuttle service to the subway and water taxi. For award nights, keep in mind that Hilton no longer publishes an award chart and uses a dynamic pricing model for all of its hotels. With that said, you can often redeem a free night at the Hilton Boston Logan Airport from around 39,000 points per night.

The Renaissance Boston Waterfront Hotel is just a short drive from the airport and is located in one of Boston’s most popular areas, the Seaport District. The hotel offers great water views of the harbor and is within walking distance of great restaurants, the TD Garden, the Boston Convention, and the Exhibition Center. With Marriott Bonvoy’s dynamic pricing, the points needed will largely depend on the time of year that you visit but are around 44,000 points per night.

The Hyatt Regency Boston Harbor offers breathtaking views of the harbor and city skyline. The hotel offers a complimentary airport shuttle for added convenience. The hotel is a short walk from some of Boston’s most famed historical sites, dining options, and public transit options like the MBTA Train and Water Taxi. Award nights at this Category 4 hotel cost from 12,000 points per night.

If you’re looking to top off your points to stay at any of these options, see our guides on the best ways toearn more World of Hyatt,Marriott Bonvoy, orHilton Honors points.

Final Thoughts

Although passenger numbers at BOS have yet to bounce back to pre-pandemic levels, this major Massachusetts airport has seen steady passenger traffic increases in 2021 and 2022.

Construction work has started on various projects, though disruption has been minimal. However, BOS warns that passengers will experience disruption over the next 5 years as more significant enhancements are made. This will include projects such as building an airside connection between Terminals B and C, expanding Terminal E, and adding an additional 5,000 parking spaces.

The information regarding the J.P. Morgan Reserve Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding The Ritz-Carlton™ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.